How do you know your Alipay account?
As the mainstream mobile payment platform in China, Alipay covers almost all consumption scenarios in daily life. However, many users may have forgotten their Alipay account due to reasons such as not using it for a long time or changing the mobile phone number bound to the account. This article will introduce in detail how to check your Alipay account, and attach recent hot topic data on the entire network for reference.
1. Check account through Alipay APP

1. Open Alipay APP and click on the lower right corner"mine"Enter personal center
2. Click the avatar bar at the top to enter"Account Information"Page
3. You can see it in the basic information"Alipay account"(usually mobile phone number or email address)
2. Query by binding mobile phone number
If you cannot log in to the APP, you can use the following methods:
| Query method | Operation steps |
|---|---|
| SMS query | Send "ZC" to 95588 (Industrial and Commercial Bank of China) or the corresponding bank service number |
| Customer service inquiry | Dial 95188 and follow the prompts to verify your identity and then inquire. |
| Email inquiry | Search for emails related to "Alipay Registration" |
3. Reference of recent hot topics (last 10 days)
| Ranking | topic | heat index |
|---|---|---|
| 1 | Hangzhou Asian Games Closing Ceremony | 9,852,341 |
| 2 | iPhone15 heating problem | 7,635,289 |
| 3 | National Day holiday travel forecast | 6,974,512 |
| 4 | Controversy over the introduction of prepared meals to campus | 5,821,647 |
| 5 | Li Jiaqi's live broadcast caused controversy | 5,430,896 |
4. Account security precautions
1. Never disclose account information to others
2. Change your login password regularly (recommended once every 3 months)
3. Turn onFingerprint/face recognitionWaiting for secondary verification
4. Turn off the small amount password-free payment function
5. Frequently Asked Questions
| question | Solution |
|---|---|
| Mobile phone number deactivated | Manual customer service is required to verify ID card + bank card information |
| Email cannot receive verification code | Check spam or change the bound email address |
| Enterprise account inquiry | Business license and other business qualifications are required |
Through the above methods, more than 90% of users can successfully retrieve their Alipay account. If you still encounter difficulties, it is recommended to go to Alipay’s official customer service channel for help and beware of third-party fraudulent services.
Final reminder: Internet fraud has been on the rise recently. Operations involving Alipay accounts must be conducted through official channels. Any phone calls or text messages asking for passwords and verification codes may be scams.
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